Distributed Ledger Technology (DLT)

DLT registration is now Mandatory

DLT registration is mandatory for everyone who do sms business or send SMS & Voice calls for business purpose.

SMSGATEWAYHUB TECHNOLOGIES PRIVATE LIMITED
TELEMARKETER ID : 1302157243747322354

Telemarker

An individual or a company who collects SMS/voice traffic from enterprises, but DO NOT have direct connection with telecom operator.

Enterprice

A Commercial Business Delaling with Products or Services. who would like to communicate with there customers through SMS or Voice.

 

Solving the Unsolicited Communication Crisis

Distributed ledger technology (DLT) is a digital system for keeping and managing the record of sender IDs and template.

TRAI has introduced an advanced extension of the Blockchain – Distributed Ledger Technology (DLT) to prevent spam

Guidelines for Distributed Ledger Technology (DLT) for Enterprises.

Enterprises need to register with the Operator’s DLT platform by submitting necessary business documents. Enterprises need to select a Registered Telemarketer (SMSGATEWAYHUB TECHNOLOGIES PRIVATE LIMITED) and permit them to perform functions on their behalf.

Enterprises need to acquire consent from consumers (mobile subscribers) through SMS, Web or Mobile App and upload them on the DLT platform.

It is mandatory for any entity that intends to send a communication through messaging and voice gateway on the DLT platforms.

Telemarketers and end-users have to register on the DLT platforms separately.

Header (Sender ID) registration: Messages are classified into promotional, transactional, service explicit and service implicit which are registered and every header gets a unique Header ID that is shared across other DLT platforms seamlessly. All headers and templates on the platform should be registered.

Content Template Registration: Entities are required to register all their templates on the DLT system. Every template gets a unique Template ID that is shared across other DLT platforms uniformly.

You can go to below Operator DLT Registration portals and select SMSGATEWAYHUB TECHNOLOGIES PRIVATE LIMITED : 1302157243747322354 (Unique Registration ID) :



Changes as per Regulations

Pre DLT Post DLT Remarks
Customer Consent No Yes Verifiable digital records of all customer opt-ins are made available on the platform. Customers can also see all their consents on a single dashboard
Customer Preferences Yes Yes Consumers can also select specific day(s) and time band to block (or) receive. commercial communication in addition to type of category; viz only DND
Entity/Enterprise Registration No Yes Entity need to register with originating access provider (OAP) on the platform
Telemarketer Registration Yes Yes Telemarketer should now register with originating access provider (OAP) and no longer with TRAI
Header Registration No Yes Entity should register all its SMS Headers and Voice CLIs on the platform
Type of Messages Transactional Transactional Every template should be registered under one of these classifications: Promotional, Transactional or Service (Implicit or Explicit)
Promotional Promotional  
Govt Service (Inferred Consent) Government messages are classified under Service category
  Service (Explicit Consent)  
Scrubbing Yes (only DND Check for Promotional SMS) Yes (Promotional & Service Explicit) Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list
Complaint Management Yes Yes Telecom operators will now be responsible for complaint resolution
Interoperability between telecom Service Providers No Yes Registration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view
100% Traceability No Yes Everything is recorded and shared on the network using Blockchain technology.
Delivery Report Yes No Delivery status for promotional messages will not be available post DLT.
1. Promotional Traffic
2. Transactional Traffic Yes Yes Delivery status for transactional messages will continue to be available post DLT.

On boarding Pre DLT :

  • Basis the Sales team request account creation done with complete KYC Documents on Internal Portal. (1. Telemarketers – No direct senders, 2. Direct Enterprise Clients.)
  • Customers Send Sender ID/Templates (Voice/SMS) for whitlisting. No Uniqueness in allocation of Sender Ids.
  • Type of Messages : Transactional, Promotional, Govt.

On boarding Post DLT :

  • All Entity /Senders & Telemarketers need to register with originating access provider (OAP) on their DLT platform .
  • Entity should register all its SMS Headers and Voice CLIs on the platform . Uniqueness check is enabled.
  • Entity should register all its templates (Customer consent & content) on the platform.
  • Type of Messages : Transactional, Promotional, Service (Inferred Consent), Service (Explicit Consent).

Frequently asked questions :

  • What is DLT?
    Distributed Ledger Technology(DLT) is a Blockchain-based registration system. This Ledger keeps track of all the records of transactions made by network participants. Where telemarketers have to be registered with operators and users & resellers with operators but through Telemarketer.
  • How do I register Myself as an entity?
    Go to the portal of any operator by whom you want to be registered. Fill all the necessary details and upload all required documents.
  • I am having trouble in registration, What should I do?
    Do not worry just contact SMSGATEWAYHUB we are here to assist you and to make the registration process smooth and hassle-free.
  • Why DLT is Mandatory?
    TRAI has taken this step to prevent customers from Unsolicited Commercial Communication which were annoying customers as fraud calls & SMS. So, according to TRAI's regulation, DLT registration is mandatory to continue further telecom services.
  • Which documents do I need for KYC for DLT?
    For KYC, you need documents like proof of authorized signatory, Self-certification by authorized signatory required on letterhead with name, designation and seal, Proof of Identity, POA: Proof of Address, Consent letter from parent entity, Service Agreement on Rs 100 stamp paper, Pan Number (Entity), GST Number(Govt.), Aadhaar Number of Authorized Signatory.

SMSGATEWAYHUB Helpdesk for TRAI DLT Registration

Call US : 9977890004 or 9907922122
Email : dlt.support@stripl.in