A robust system architecture and specialist network technicians ensure the SMSGATEWAYHUB™ network is always operating at peak efficiency. Our team of dedicated account managers and support staff are on standby to ensure our system continues to service the evolving needs of your business.
Dedicated Global Support
Regular and consistent communication is essential to any successful business relationship. Our dedicated support technicians build a relationship with an account that allows them to fully assist clients with issues relating to bespoke platforms, custom API’s and custom message routing, in order to ensure our clients have all the support they need for their messaging requirements. That’s why we assign each of our Enterprise level clients a personal account manager, to ensure we provide them with a high level of personal service, designed to meet and exceed their business requirements.
Never feel like you’re in the dark. Benefit from our range of support functions, depending on your level of requirement:
- Dedicated Account Managers : Specialists dedicated specifically to your organisation, able to field any of your support queries or needs.
- Customer Care Account Team : Contact us from anywhere in the world & speak with one of our friendly support team members who are eager to help.