Messaging / RCS Messaging Solutions

RCS Messaging Solutions in India

RCS is an IP-based messaging service provided to mobile phone users through mobile operator networks. Bring branded, and interactive mobile experiences onto an Android messaging app.

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Rich Media
Experience

Advanced features like rich media, Configurable buttons, Calendar integrations & longer character limits truly makes it an amazing tool for business communications.

Integrated
Chatbot

RCS-enabled chatbots powers you to use conversation automation to give your customers relevant and timely notifications and digitize repetitive communication patterns.

Real Time
Analytics

RCS provides real-time analytics such as "messages delivered" and "messages seen" reports, and on-screen event tracking for you to have meaningful customer insights.

Branded RCS Messages

Send your message by embedded RCS enabled part such as brand logo, name, image, custom message and much more.

Elevate Engaged Messaging

60% of mobile users like to Communicate with Rich Communication Services text messages.

Chat using Rich textmessage

Develop better relationship with your clients through 2 way conversations using rich message service.

What is RCS Messaging?

RCS means for Rich Communication Services. RCS is an new gen Text Messaging service which would be create a better experience in messaging for your clients.

You can present your messaging in a better experience to your consumers by sharing 2 way messaging, best visual presentation, emojis, stickers, videos, payments, real-time location, video calls, best quality images, documents and many more. All this comes with business branding, verified badge to gain trust from your clients.

Features & Benefits of RCS Messaging

Personalized Experience & Fallback as SMS
Enables 2-Way Communication
Rich Promotional Campaigns
Product Cross-Selling Possibilities
In-app Browser (Eliminates Landing Page)
Higher Read Rate & Engagement
AI/ML Based Chatbot Integration

How RCS Messaging Works

Rich Messaging

RCS Messaging better engagement for your clients with best quality images, videos, files, chatbot, live location & much more.

Better Experience

Engage clients with AI for better text messaging experience, include Suggested Replies, Actions for fast conversation.

Work 24x7

Deliver your Rich message content round the clock to any android Google's Messaging apps.

Brand and Trust

RCS messaging allows you to your brand logo, name, custom messages, slogan and verified badge to gain trust from clients.

Attractive

Present your messages with nice moving presentation to attract message content and increase rate of visit to your website.

RCS Templates

We help you design the best rcs messaging templates, you can run the campaign by uploading contacts using creative draft template.

Direct To Carrier Routes

We have connect with 100+ of operators across the world to give the best services and ensure the high message delivery and conversation rates.

Branded Message

With RCS service being delivered the message with Brand name, logo and verified badge, clients would gain trust in your conversation.

Global Reach

RCS messaging is a new way to send message! The world is moving for the next generation of send messaging.

RCS Messaging FAQ's

What is RCS?

RCS (Rich Communication Services) is a modernized version of SMS, allowing senders to brand their messages, share rich media and derive analytics.

Why should a company use RCS?

RCS Business Messages offers an engaging experience for brands to communicate with their customers. The application improves the messaging experience significantly, with features that are today's digital-first customers are used to. RCS Business Messages also provides actionable insights for businesses to gauge the efficacy of their messaging campaigns and create intelligent strategies to move customers through the marketing funnel.

What is the difference between RCS and SMS?

The increase in the usage of WhatsApp, Viber, Facebook & Google has prompted mobile network service providers to offer RCS Messages as an alternative to SMS Text Messages. With RCS Business Messages, users can experience feature-rich messaging opportunities of RCS like image & video sharing, as opposed to a text-only messaging option in an SMS.

Moreover, RCS content is sent across the cellular network natively and the user does not need to download an OTT app or create an account. Hence, RCS is a reliable and a convenient messaging platform that can be leveraged by businesses and end users.

What RCS features does Smsgatewayhub provide?

Smsgatewayhub RCS Business Messages allows organizations to have a manageable personalized approach and provide an engaging CX via 2-way communications and rich promotional campaigns. This eventually increases the cross-selling possibilities, read rate & engagement. Its in-app browser feature helps enterprises to eliminate landing pages. It also provides fallback as SMS service and AI/ML chatbot integrations to keep in touch with the customers 24X7.

Will Apple support RCS?

While Apple devices do not support RCS Business Messages, the company has expressed its interest in implementing RCS and an update is awaited. Watch this space for more information.

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