✓ Missed call numbers are inbound and customer-initiated, so they are not classified as commercial communication under TRAI's TCCCPR and fall outside its Promotional time-window and DND/NCPR blocking rules.
Eligible Use & Scope
- Ideal For: lead generation, opt-in/subscription confirmation, polling and voting, attendance marking, and order/COD confirmation where the customer initiates the call.
- The number only receives calls; it is never used by SMSGatewayHub or the customer to place outbound calls to third parties.
- If you invite the missed call through a Promotional or Transactional SMS or Voice Call, that outbound message must independently comply with the DLT/DND rules on our SMS and Voice pricing pages — this exemption applies only to the missed-call number itself.
- The number must not be used for any premium-rate, call-back, or revenue-share scheme prohibited by TRAI; misuse can lead to immediate deactivation.
Plan, Billing & Alerts
- Each plan includes 1 dedicated number and 1,00,000 missed calls Yearly basis; consistently higher volume, or a need for additional numbers, should be discussed with our sales team for a custom plan.
- Real-time alerts are delivered via SMS, REST API, or webhook callback as configured at onboarding.
- Auto-reply on every missed call is available via SMS and/or WhatsApp on every number/plan, at additional charges over and above the plan rate — applicable SMS/WhatsApp rates per our Transactional SMS and WhatsApp API pricing apply. Confirm the exact setup and per-message cost with our sales team before enabling.
- Rate is quoted per month; billing is processed on an annual (yearly) basis. Payment is 100% advance; GST @ 18% is mandatory on all plans.
- Number activation/porting timelines depend on the telecom operator; our team will confirm the exact ETA at the time of onboarding.
- Do email us the payment details with transaction ID at support@smsgatewayhub.com.
- Any changes in rules and regulations by TRAI or the Operator will be applicable with effect from the date of communication.
Important Awareness Notice: Don't be fooled by "unlimited missed call" plans priced far below the industry standard. Many such providers silently drop calls once you cross an undisclosed internal cap, or delay/skip real-time alerts so you never notice the missed leads. Please stay away from those providers — we remain committed to industry-best service & support, with accurate, real-time reporting on every plan.