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WhatsApp Business API Pricing in India (2026)

WhatsApp Business API pricing in India has two parts. SMSGatewayHub's WhatsApp Business API dashboard starts at ₹999/month, ₹9,999/year, or a one-time ₹49,999 lifetime plan. On top of that you pay Meta's official per-message rate directly — zero markup, no conversation fee, no hidden platform charge.

Last updated: October 2026  ·  Sales: 1800-102-1822  ·  Support: +91 99079 22122  ·  DLT & Meta policy compliant

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Choose how you pay for the dashboard

Start with a 14-day free trial, then pick a plan - or go straight to the API-only Developer plan. Every plan includes the template manager, reports and the REST API. Your plan is billed separately; your wallet balance is used for messages only. Message charges from Meta are billed separately, at cost.

Free Trial - 14 days

Try the official WhatsApp API for 14 days with small limits - no payment needed. Then choose a plan.

Free
Start free trial
  • 500 contacts
  • 250 conversations/mo
  • 2 staff seats
  • 10 campaigns/mo
  • Send from the panel, campaigns & team inbox
  • 5 chatbots, automation & 2 WhatsApp Flows
  • AI assistant, ecommerce & lead sources
  • REST API, webhooks & unified CPaaS API
  • Template management & reports
  • 1 WhatsApp number
  • Number health, daily limit & quality status
  • After the trial: choose a plan - your data is kept

Developer API's

API-only plan for developers: REST API, webhooks, templates and reports. No campaigns, inbox or bots in the panel.

₹999/month
Get started
  • API only - no panel sending
  • Unlimited conversations
  • REST API & webhooks
  • 1 WhatsApp number
  • Template management (create, sync, delete)
  • Delivery reports & analytics
  • Unified CPaaS API with SMS / RCS / Email fallback
  • Meta Cloud API compatible endpoint & media upload
  • OneTap Verify login links (via the unified API)
  • Number health & webhook tools
  • 1 staff seat
  • Coming soon: SDKs

Advanced Meta

All features - appointments, dynamic media, CRM and marketing-platform connectors - for larger teams.

₹2,999/month
Get started
  • 10,00,000 contacts
  • 1,00,000 conversations/mo
  • 10 staff seats
  • 10,000 campaigns/mo
  • Everything in Essentials
  • Appointment booking in WhatsApp
  • Dynamic images / PDFs (tickets, coupons, certificates)
  • CRM: Zoho CRM, HubSpot & Google Sheets
  • WebEngage, MoEngage & CleverTap connectors
  • 50 chatbots, 10 WhatsApp Flows
  • 3 WhatsApp numbers

Premium Meta

Enterprise-grade, unlimited access with setup assistance and priority support.

₹3,999/month
Get started
  • Unlimited contacts
  • Unlimited conversations
  • Unlimited staff seats
  • Priority support
  • Everything in Advanced
  • Unlimited campaigns, chatbots & WhatsApp Flows
  • Unlimited WhatsApp numbers
  • AI assistant, CRM & all connectors
  • Unified CPaaS API with SMS / RCS / Email fallback
  • Unlimited = fair use
  • Coming soon: Automation workflows & SDKs

Essentials Meta

Bulk broadcasts, team inbox, chatbots, automations and API access for small teams.

₹19,999/year

≈ ₹1,667/month · save vs monthly

Get started
  • 1,00,000 contacts
  • Unlimited conversations
  • 10 staff seats
  • 10,000 campaigns/mo
  • Team inbox with typing indicator
  • 25 chatbots (no-code flow builder)
  • Welcome, away, keyword replies & drip sequences
  • 5 WhatsApp Flows (in-chat forms)
  • AI assistant (your own OpenAI / Claude key)
  • Shopify / WooCommerce, catalogue & payment links
  • Lead sources: website forms, Zapier, IndiaMART, TradeIndia
  • REST API, webhooks & unified CPaaS API with fallback
  • 1 WhatsApp number
  • Number health, daily limit & quality status

Advanced Meta

All features - appointments, dynamic media, CRM and marketing-platform connectors - for larger teams.

₹29,999/year

≈ ₹2,500/month · save vs monthly

Get started
  • 2,50,000 contacts
  • Unlimited conversations
  • 10 staff seats
  • 10,000 campaigns/mo
  • Everything in Essentials
  • Appointment booking in WhatsApp
  • Dynamic images / PDFs (tickets, coupons, certificates)
  • CRM: Zoho CRM, HubSpot & Google Sheets
  • WebEngage, MoEngage & CleverTap connectors
  • 50 chatbots, 10 WhatsApp Flows
  • 3 WhatsApp numbers

Premium Meta

Enterprise-grade, unlimited access with setup assistance and priority support.

₹45,990/year

≈ ₹3,833/month · save vs monthly

Get started
  • Unlimited contacts
  • Unlimited conversations
  • Unlimited staff seats
  • Priority support
  • Everything in Advanced
  • Unlimited campaigns, chatbots & WhatsApp Flows
  • Unlimited WhatsApp numbers
  • AI assistant, CRM & all connectors
  • Unified CPaaS API with SMS / RCS / Email fallback
  • Unlimited = fair use
  • Coming soon: Automation workflows & SDKs
One-time payment

Developer API Lifetime

Pay once. Unlimited everything. No renewal, ever.

₹49,999one-time
Get lifetime access
  • Unlimited contacts
  • Unlimited conversations
  • Unlimited staff seats
  • Every feature: inbox, chatbots, AI, Flows, commerce, CRM
  • Unlimited campaigns, chatbots & numbers
  • REST API, webhooks & unified CPaaS API with fallback
  • WebEngage, MoEngage & CleverTap connectors
  • Priority setup & support

Meta's per-message charges still apply and are billed separately at cost — the lifetime fee covers the SMSGatewayHub dashboard only. Unlimited = fair use. Coming soon: Automation workflows and SDKs.

Prices exclude GST. GST @18% applies as per Indian tax law.

Pay only for what you send

Every message Meta charges you for is billed straight through to you at Meta's exact rate — no conversion fee, no per-message platform cut, no surprise mark-up buried in the invoice.

0% markup on Meta's WhatsApp rate

Meta's official WhatsApp message pricing

WhatsApp bills by conversation category, not by the messaging platform you use. These are Meta's own published India rates — SMSGatewayHub passes them through untouched.

Category What it covers Rate (India, excl. GST)
Marketing
Business-initiated
Promotions, offers and product announcements you send to customers. ₹0.8631 per message
Utility
Business-initiated
Order updates, delivery alerts, account and payment reminders. ₹0.1150 per message
Authentication
Business-initiated
OTPs and login / identity verification codes. ₹0.1150 per message
Service
User-initiated
Free-form replies inside the 24-hour customer service window. Free chargeable from 1 Oct 2026 — rate to be published by Meta
Rates are set and revised by Meta, shown here for reference as of September 2026, and exclude 18% GST. Always confirm the live rate on Meta's official WhatsApp pricing page before budgeting a large campaign.

WhatsApp Business Platform terms you should know

A plain-English summary of the policies Meta enforces on every WhatsApp Business API number. SMSGatewayHub operates within these rules on your behalf as your Meta Tech Provider.

Customer opt-in is mandatory+

You may only message a customer on WhatsApp after they've given clear, verifiable opt-in — collected via a website form, in-store signage, an app, or a phone keypad entry. SMSGatewayHub does not supply contact lists; you're responsible for keeping consent records.

Every template needs Meta's approval+

Business-initiated messages outside a live conversation must use a message template pre-approved by Meta under the Marketing, Utility, or Authentication category. Template review usually takes minutes to a few hours; rejected templates can be edited and resubmitted.

The 24-hour customer service window+

Once a customer messages you, you can send free-form replies — text, images, documents — for the next 24 hours. After 24 hours of silence, you need an approved template to restart the conversation. This service window is free today and becomes chargeable from 1 October 2026.

Quality rating & messaging limits+

Meta rates every number Green, Yellow or Red based on block and report rates. Your rating decides how many unique customers you can message in a rolling 24-hour window — starting at 250 and scaling up as your quality and volume grow.

Commerce & content restrictions+

WhatsApp prohibits messaging about restricted goods and services, including adult content, gambling, unauthorised drugs and supplements, weapons, tobacco, counterfeit goods and multi-level-marketing schemes, as defined in Meta's WhatsApp Commerce Policy.

A number can only be on one WhatsApp product+

Once your number is registered on the WhatsApp Business API, it can no longer be used on the regular WhatsApp Business app unless you formally migrate it back.

How billing works+

SMSGatewayHub bills you Meta's exact per-message rate for Marketing, Utility and Authentication messages — with zero markup, conversion fee or platform cut. Your Monthly, Yearly or Lifetime plan fee is billed separately (online payment or invoice) and covers the dashboard, automation and support; your wallet balance is used for messages only, never for the plan fee.

Account approvals rest with Meta+

Meta — not SMSGatewayHub — approves business verification, approves or rejects templates, and can restrict or suspend a number for policy violations. Our team helps you fix and resubmit, but the decision is Meta's.

Frequently asked questions

No. We bill you exactly what Meta charges — ₹0.8631 for Marketing messages and ₹0.1150 for Utility and Authentication messages (India, excl. GST), with zero platform markup. Your plan fee is billed separately for the dashboard and automation tools.

Monthly and Yearly give you the same features at different billing cycles — Yearly works out cheaper per month and some limits are higher. Lifetime (₹49,999, Developer API Lifetime) is a single one-time payment with every feature, unlimited contacts, conversations and automation (fair use), and never renews.

No. Your plan fee covers the SMSGatewayHub dashboard, automation builder, staff seats and support. Meta's per-message conversation charges are billed on top, at Meta's exact published rate.

Prices shown are exclusive of GST. 18% GST applies on both your SMSGatewayHub plan fee and Meta's message charges, as per Indian tax law.

Yes. You can move between Monthly and Yearly billing, or upgrade to a higher tier, anytime from Billing in your dashboard (UPI, cards, net banking), or by contacting Sales at 1800-102-1822 or Support at +91 99079 22122. The unused part of your current plan is added as bonus days. Plans are never charged from your wallet - the wallet pays for messages only.

Meta has announced that free-form service messages within the 24-hour window become chargeable from 1 October 2026. Marketing, Utility and Authentication template messages already carry Meta's standard per-message rate today.

Your dashboard shows your usage against each limit (for example 95 / 100 contacts) and a reminder above 90%. At the limit, new actions of that kind show an Upgrade button; nothing you already have is deleted and existing conversations are not interrupted. Upgrade anytime from Billing.

Yes. Every new account can start a 14-day free trial with small limits (contacts, conversations, staff seats and campaigns as shown on the Free Trial card) - no payment needed. When the trial or a paid plan ends, sending and other new actions stop until you choose a plan; your contacts, templates, reports and history are kept.

The Developer plan is for teams that send from their own software: REST API, webhooks, template management, reports, the unified CPaaS API with SMS / RCS / Email fallback, plus number health tools. Campaigns, the team inbox, chatbots and marketing-platform connectors are not included - choose Essentials or higher for the panel features, Advanced for the WebEngage, MoEngage and CleverTap connectors.

Meta message charges are taken from one INR wallet that also pays for email and WhatsApp calls, and every recharge comes with a GST invoice. The plan fee is billed separately and is never taken from the wallet. Your dashboard report "Where your balance went" shows the spend per channel, per WhatsApp message category and per day, with a CSV download.

In two parts: your SMSGatewayHub plan fee (from ₹999/month, ₹9,999/year or a one-time ₹49,999 lifetime plan) for the dashboard, automation and support, plus Meta's per-message charge for every template message by category (Marketing, Utility and Authentication — see the current India rates in the rate table above, excl. GST). Service replies inside the 24-hour customer service window follow Meta's service-message rule shown in the rate table above.

No hidden platform charge. Meta's message rate is passed through with zero markup, no conversation fee and no conversion fee. You pay your plan fee and Meta's message charges — 18% GST applies on both. Every new account can start with a 14-day free trial, no payment needed.

Multiply the messages you plan to send in each category by Meta's rate and add your plan fee. Example: 10,000 Marketing messages x the Marketing rate, plus 5,000 Utility messages x the Utility rate, plus your monthly plan fee - then 18% GST on the total. After you start, the dashboard report "Where your balance went" shows the actual spend per category and per day.

Get your WhatsApp Business API live this week

Talk to our team for a walkthrough of the WhatsApp dashboard, or start your 14-day free trial right now.

Sales: 1800-102-1822  ·  Support: +91 99079 22122