Extra Features / WhatsApp Business API

WhatsApp Business API

Engage with your customers on WhatsApp.
Enable WhatsApp API to send strategic business messages. From bank account notifications, payment receipts to delivery alerts, WhatsApp API does it all. Join the faster and seamless way to customer conflict resolution. Solve customers' queries & provide support on their preferred chat platform.

Scan the QR Code and send ‘Hi’ to experience WhatsApp Business Solution Whatsapp Whatsapp QR Code
Download Brochure Whatsapp Chatbot
Scan the QR Code and send 'Hi' to experience WhatsApp Business Solution

Meaningful relationships begin with real time communication

WhatsApp is a cross-platform chat application that helps connect over 1 billion people across the globe daily. WhatsApp is recognized as the most popular messaging application across Asia, Latin America, and most of Africa and Europe. SMSGATEWAYHUB is an authorized WhatsApp solution provider. WhatsApp Business API provides the ability to send out notifications and conduct 2-way conversations with consumers right within WhatsApp. SMSGATEWAYHUB has integrated the API into its Connect and Touch SaaS solutions, which makes it easy for businesses to launch on WhatsApp.

Business-to-customer engagement on WhatsApp

SMSGATEWAYHUB solutions for WhatsApp caters to businesses* with high messaging volumes who need to communicate with their customers at scale. We can help you:

  • Build a business presence where your customers are
  • Become part of an exclusive WhatsApp verified business community
  • Securely conduct business on a private channel
  • Utilize powerful new tools to communicate efficiently with your customers
  • Respond to customers when they reach out
SMSGATEWAYHUB WhatsApp Messaging

Send customers information they need where they want to receive it

How can WhatsApp API help your business? Here are some ideas to get you started.

  • Time Critical Notifications Flight cancellations, delays, rescheduling which requires real-time communication, and customer service.
  • Travel Confirmation & Alerts Flight confirmations, check-in notifications, and boarding passes for travelers.
  • Booking Inquiries Seat selection, payment/billing questions, cabin upgrades, and other information travelers need.

Features of WhatsApp Business API

The SMSGATEWAYHUB WhatsApp Business API caters to larger enterprise businesses* with higher messaging volumes, addressing the need for business process automation and integration within their existing communication platforms.

  • Send & receive rich text messages, images, video, and popular document formats
  • Status updates to track sent, delivered and read messages
  • Comprehensive statistics and analytics reporting capabilities
  • Secure end-to-end messaging
SMSGATEWAYHUB WhatsApp Business API Features

SMSGATEWAYHUB WhatsApp Business API integration

  • SMSGATEWAYHUB Connect makes it easy for you to reach your customers on WhatsApp.
  • Simplified REST-based API for WhatsApp messaging.
  • Use the same SMSGATEWAYHUB account to communicate on other available channels.
  • Fully managed verification, approval and rapid on-boarding.
  • Fully managed business profile management, technology integration, support, infrastructure management, and storage services.
  • Self-serve portal for messaging tools, administration and management.

You might also be interested in Touch

SMSGATEWAYHUB Touch enables automated and live agent 2-way messaging between businesses and its customers through various channels including WhatsApp. Leverage the combined power of WhatsApp and SMSGATEWAYHUB Touch and give your business the competitive edge.
Touch is pre-integrated with WhatsApp, so you don't have to worry about additional development. With Touch, a business can:

  • Conduct customer and live agent communication using the Touch Chat Desk application.
  • Provide automated responses to in-bound frequently asked customer queries through trained chat bots.
  • Provide self-guided workflow experiences using the Touch business automation tools for common customer care engagements.

Case Studies

Ready to go?

The easiest way to send engaging
messages to your customers

Start messaging for free today