Cut out intrusive calls and bad customer experiences by bringing client-facing services to an SMS platform. Use media-rich SMSGATEWAYHUB SMS to offer a range of instant, actionable services—from bank statements, fund transfers to trading updates. Allow customers to instantly reach out for information via SMS. Be the invisible but always available personal banker using SMSGATEWAYHUB's customized SMS services.
Send customers their bank statements, insurance-policy updates, loan approval status, credit card approvals, payment receipts and much more as SMS attachments with SMSGATEWAYHUB. Save paper and save the customer a trip to the bank.
Keep customers in the loop through instant SMS notifications on everything from cash withdrawals to card usage. Alert them on fund transfers and send SMS OTPs (one-time passwords) for secure transactions using SMSGATEWAYHUB API gateway.
Cut out frequent cold calls. Allow prospects to show interest in your financial products and services via a simple SMS. Promote your SMS contact info - keywords, shortcodes and long codes - in all marketing communications.
Create completely secure customized SMS templates that are locked down for sub-users with SMSGATEWAYHUB enterprise-grade features. Monitor and keep track of usage for internal performance and regulatory audits.
Act like a real-time broker to customers through automated SMS updates for everything from market moves and interest rate changes to fund NAVs. These can be every hour or every month, customized to client needs and transaction frequency.
Promote new products and get clients to sign up for new services with SMS marketing campaigns. Insert a simple web URL link as 'call-to-action', measure client response and fine-tune your campaigns.
Make your customers feel well served by instantly sending information ranging from account balances to nearest branch locations when requested via SMS. Make the SMS a tool for customer service by making it a 2-way communication channel.
Are your clients happy or unhappy? Do they think your service is exceptional or mediocre? Get instant feedback on customer experience and map bank performance by branch and region by sending SMSGATEWAYHUB mobile-optimized surveys.
Need help on how to leverage SMSGATEWAYHUB and improve your services? Our dedicated team helps tailor solutions for your business needs, whether it's setting up and managing campaigns or helping you integrate various backend systems.
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