It means SMSGATEWAYHUB deducts your wallet balance only when a message status is confirmed as DELIVERED by the carrier. If a message is Failed, Expired, Undelivered or Rejected, the credit is returned to your account automatically - you never pay for a message that never reached the recipient.
Four non-delivery statuses trigger an automatic refund: Expired (timed out in the carrier queue), Undelivered (handset or network unreachable), Failed (invalid number or technical error) and Rejected (blocked by carrier-level filters). Only DELIVERED is billed.
Yes. RCS Messaging on SMSGATEWAYHUB is billed only on confirmed delivery, exactly like SMS. RCS receipts are more granular - Sent, Delivered, Read and Failed - giving you more visibility into what you're paying for, alongside rich cards, carousels and verified branding.
Refunds for Failed, Expired, Undelivered and Rejected messages are processed automatically inside your wallet within the same delivery report (DLR) cycle - no manual claim or support ticket needed.
Yes. Whether you send Promotional (Service Explicit) SMS to non-DND numbers or Transactional (Service Implicit) SMS that also reaches DND numbers, both routes are billed strictly on the DELIVERED status.
Yes. Delivery-based billing runs on top of SMSGATEWAYHUB's DLT-registered routes, so every billed message has already passed TRAI's sender ID, template and consent checks before it's counted as delivered.