With Virtual Receptionist, the callers can be diverted to multiple departments. Even if the office is small - multiple departments can be created to give the impression of a bigger company.
Virtual receptionist allows you to keep track of all calls made on your number with details such as caller details, time and duration of call, recordings of call etc in real time from anywhere using online control panel.
Call recording is great for Consultants, Lawyers, Real Estate Agents, and other professionals looking to record contractual conversations.
Ask any businessman and he will have stories to share about a big order that came when he was working late in the office. However for every single order won - many are lost because the phone was not answered.
On Hold Music from Virtual Receptionist is a great way to keep your callers happy and engaged while on hold. You can choose from several available music selections or create your own custom music and on hold commercials.
The audio conference feature allows companies to reduce cost of face to face meeting & work on real time for discussing various issues that require employees / other person to gather together to exchange ideas & information. The employees are no longer require to present physically for attending a meeting.
Track & manage customer data with the new Mini CRM Integration. Add call summary in Notes for later review. Use the follow up div to schedule action on a later date.
Virtual Receptionist provides outgoing call facility at the client backend. Outgoing calls can be made from the computer by clicking on the phone icon situated next to the numbers on the Call Logs View and Customer Contact View.
As a small business owner, often times you're competing with larger companies. An 1800 number / Toll Free Number can make your business more accessible to your customers.
It is important for certain types of business to have eye catching numbers. When people hear the number on radio advertisement or see the number displayed on a hoarding, banner, print or TV - they memorize it immediately.
Your existing number (mobile or tollfree) has already been circulated in the market and is present on the business cards and stationery. Using Number Portability it is possible to migrate your existing number on the Virtual Receptionist platform seamlessly.
Virtual Receptionist allows you and your employees to stay connected from the road, at home or anywhere you go. With Call transfer, you and your employees can be reached on virtually any telephone in the world whether on your cell, in the office, or at home.
Call Forwarding: Free Call Forwarding : No call forwarding or call connect extra charges. You do not have to extra per minute for call connect charges and is included for Free within the plan.
Types of call forwarding
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