mobile opt-ins & information requests via keywords, short codes and long codes
Messenger allows you to receive SMS messages online from your customers and prospects using a combination of keywords, short codes and long codes. The received SMS are stored in your inbox and you can easily respond to and manage them using a variety of tools provided by SMSGATEWAYHUB.
Customers can reach you for more information or show interest in your product or service via a simple SMS sent to your inbox. You can configure your inbox either by using keywords on shared numbers or by just using dedicated numbers. With the shared number option, any SMS sent with your keyword (e.g. MyCompany) to a shared short code (e.g. 56161xxx) or a shared long code (e.g. 96646 xxxxx) reaches your inbox. With the dedicated option, any SMS sent to your dedicated short code or long code reaches your inbox.
Adding a short code or long code to your marketing provides an easy, low-cost way for customers to contact you instantly. Shared short codes/long codes are perfect to get started with your SMS marketing activity, as they are very affordable, while being easy to remember for customers.
Inbound numbers also help you organically expand your contact database! Anyone who sends an sms to your inbox is classed as an opt-in for the session and their number will be available in your inbox, ready to transfer to your contact list – saving you time and money buying in mobile data or targeting contacts not engaged with your brand.
Whether you want to expand your contact database or receive replies by two way SMS communication, SMSGATEWAYHUB has the answer and many of our clients tell us that having a text reply option substantially increases overall response rates.