| Positioning | Enterprise messaging platform for India: SMS, OTP, WhatsApp, RCS, voice, IVR, email | Cloud communication platform (CPaaS) with country-specific products | Simple, low-cost bulk SMS with prepaid recharges |
| Founded / HQ | 2009, Indore (Madhya Pradesh) | See msg91.com | 2011 (as stated on fast2sms.com) |
| Published SMS price | Promotional from ₹0.12/SMS; transactional & OTP from ₹0.18/SMS | Slabs from ₹0.25/SMS (5,000 SMS) down to ₹0.16/SMS (9,62,500 SMS) | Recharge slabs from ₹0.25/SMS down to ₹0.11/SMS for the largest recharges |
| Billing model | Pay only for delivered SMS | Slab-based credits | Recharge slabs with validity per slab |
| Free trial | Free test credits on sign-up | Trial credits on sign-up | ₹50 free SMS on sign-up |
| OTP | Dedicated -T OTP routes, voice OTP, SMPP & HTTP API | OTP API and OTP widget | OTP via API |
| DLT registration help | Free, assisted entity, header and template registration | Guides and support | Guides; also markets a "Quick SMS" route |
| WhatsApp Business API | Yes (official API, chatbots, team inbox) | Yes | Yes |
| RCS messaging | Yes, with SMS fallback | Yes (separate RCS pricing page) | See fast2sms.com |
| SMPP | SMPP v3.4 for resellers and enterprises | Check with provider | Check with provider |
| Voice, IVR, missed call | Voice SMS, voice OTP, cloud IVR, missed call numbers | Voice products available | Voice products available |
| Certifications | ISO 27001, ISO 9001:2015, SOC 2 Type II | See msg91.com | Displays ISO, SOC and VAPT badges |
| Integrations | HTTP/HTTPS API, SMPP, Excel plugin, WooCommerce plugin | APIs and SDKs, docs in main navigation | WordPress, WooCommerce, Shopify and Tally plugins |