2-Way Messaging

Two-Way SMS for Instant Communication

Unlock the power of interactive messaging with SMSGATEWAYHUB 2-way SMS and connect with your customers in India like never before. Break free from one-sided conversations.

2-Way Conversations
Keyword Based Inbox
Instant Setup
OPTIN 96646 2-Way Inbox You Sent BRAND OPTIN to 96646 Routed To Keyword Inbox Auto Reply Received Thanks! You're subscribed now. ✓ Forwarded To Email & URL Email Forwarding URL Forwarding 📱 Forward To Mobile
2-WayConversation
90 DaysInbox History
LiveVMN Dashboard

Lead

Long code helps to measure the effectiveness of advertising campaign based on response received.

Surveys

It also helps you to get feedback from online survey with real-time results. Get instant replies from the people.

Web

Integrating the long codes with web based application will help you to receive quick responses from people.

Appointment Confirmations

Reduce no-shows, enhance customer experience, and maintain efficient schedules with our versatile 2-way SMS messaging service.

Global Engagement

Unlock global engagement with 2-way messaging — connect, interact, and grow your audience in real time.

Shared Shortcode

In brief, a short code is a 5 or 6 digit number, like a short telephone number, used by businesses.

Shared Long Code

An affordable option where you can get a unique keyword of your choice on a shared 10 digit long code. The keyword needs to be present at the beginning of an SMS so that all incoming texts can be correctly directed to respective inboxes. Ex: BUSINESSNAME OPTIN to 9664653344

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96646 53344 SALON OPTIN GYM JOIN CAFE VOTE
Your Dedicated Number 96xxxxxx44 100% Yours CALLME SUPPORT FEEDBACK DEMO

Dedicated Long Code

Get a 10 digit long code for yourself and receive any messages sent to the number. With unlimited keywords, you can choose your own keywords and use it for multiple scenarios according to your requirement. Ex: CALLME to 96xxxxxx44

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Short Code

In brief, a short code is a 5 or 6 digit number, like a short telephone number, used by businesses for text message purposes. SMSGATEWAYHUB offer shared Short Code Services. Short codes are widely used on print advertising, Television and radio advertising, on marketing promotional literature, on-pack marketing and on outdoor advertising. They are simply unforgettable 5 digit SMS Text numbers LIKE 56161. Ex: BUSINESSNAME OPTIN to 56161

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SMS "OPTIN" to 56161

Which Number Fits You?

A quick side-by-side of what each option gives you.

Shared Longcode

  • Default Number(s)
  • Per Keyword based billing
  • Only Default Numbers
  • Need to purchase keywords separately
  • Shared with other users
  • Only Keyword based forwarding
  • Keywords are Subjected to Availability

Dedicated Longcode

  • Your own choice of Number(s)
  • Unlimited Keywords & Sub Keywords
  • Local Numbers Available
  • Keywords can be resell further
  • Dedicated only for you
  • Complete traffic forwarding
  • All Keywords are available

Shared Shortcode

  • Brand Name on 56161
  • Per Keyword based billing
  • Only Default Numbers
  • Need to purchase keywords separately
  • Shared with other users
  • Only Keyword based forwarding
  • Keywords are Subjected to Availability

Two Ways To Start Receiving SMS

SMSGATEWAYHUB stores all SMS messages from your customers and prospects in one place, neatly organizing them into relevant inboxes based on Keyword/LC/SC combination.

Multiple ways you can manage SMS replies.

Automatically forward all incoming messages to an email address.

Automatically send all incoming messages to a URL.

Automatically forward all received messages to your mobile.

Inbox Email Address Your URL / API Your Mobile

2-Way Messaging Features

Conduct polls, interact with customers, and build your database by receiving SMS online on SMSGATEWAYHUB platform.

💻

Interactive Web Panel

Easy-to-use web panel offers customer-initiated engagement and enables faster reach. Access all the necessary information like customer's mobile number, message sent, timestamp etc. in one place.

🔗

Forward to any Application

Automatically send all incoming messages to a URL, so that your application can receive the text message and act upon it. Useful for integrating SMS with your website or CRM.

📧

Email Forwarding

Automatically forward all incoming messages to an email address (or multiple email addresses), for free. You can reply via email and we will send the reply SMS back to the customer.

Two way SMS

Create as many inboxes as you want, each with their own keyword, so you can have multiple campaigns running on one dedicated long number.

👤

Easily store contacts

We provide a private inbox that stores all your contact numbers. Alternatively, you can easily export them to your contacts list.

📞

Forward to a mobile

Automatically forward all received messages to your mobile. It costs one credit to forward a message to your phone.

How It Works?

Two common ways businesses put 2-way messaging to work.

1
Buy Longcode

Purchase a shared long code number

Purchase a shared long code number from SMSGATEWAYHUB.

2
OPTIN

Create a message with relevant keywords

Create a text message with the relevant keywords.

3

Track responses on the VMN dashboard

Send the message and track and analyze responses through the VMN dashboard.

Bulk SMS Case Studies

See how businesses turn every conversation into a measurable pipeline.

SMS "OFFER" to 96646 53344 New Reply Received +91 98xxx xxx41 2,140 Replies Today Routed to keyword inbox
Marketing

Bulk Sms for Advertising & Marketing

Add SMSGATEWAYHUB bulk SMS to the channel mix and delight your customers with the best mobile marketing returns.

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CONFIRM Appointment Confirmed By SMS Reply
Healthcare

Bulk Sms Service for Healthcare

Be the hospital-at-hand using SMSGATEWAYHUB SMS services. Make patients feel their health and wellness is your top priority.

Read More →
A B C Delivery Confirmed By SMS Reply Out for delivery · ETA 5 PM
Logistics

Bulk Sms Service for Logistics

Be the logistics company that keeps customers happy with efficient, quick and on-time delivery alerts and services.

Read More →

2 Way Messaging FAQ's

We thought you would never ask.

What is 2 way Messaging?

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Two way SMS messaging uses long code keywords and short codes keywords to deliver text messages to mobile users. One of the most exciting things about 2 way SMS is you have the chance to deliver conversational style marketing communications with your audience, instead of just trying to broadcast to them. While a standard keyword campaign will get your message across, you are not limited there.

How two-way SMS can help your business?

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Easily send & receive messages to save time on communications and increase engagement in a cost-effective way.

✅ Set up keyword rules for incoming SMS, to start dynamic replies and streamline engagement with staff, customers and community members.

✅ When paired with our dedicated number feature, all of your messages will appear from the same mobile number. Your customers can save your details to their mobile phone to recognise and reach you.

✅ Add your team member and other users to take advantage of the conversational inbox to manage ongoing discussions, search for specific content and view all inbound messages over the last 90 days with unread conversations appearing at the top of the list.

3 Easy steps to setup 2 Way Messaging

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Start and continue the conversation with your customers using SMSGATEWAYHUB web based SMS portal. Get 24/7 e-support from our expert team.

✅ Create an account with SMSGATEWAYHUB
✅ Send to your recipients
✅ Continue the conversation

Ready to go? The easiest way to send engaging messages to your customers

Start Messaging For Free Today