SMSGatewayHub vs DoubleTick - feature comparison
Only features listed on DoubleTick's public website (October 2026) are compared here; each one links to its source. Things we could not confirm on their site are left out.
| Feature | SMSGatewayHub | DoubleTick (as of Oct 2026) |
|---|
| Free trial | 14 days, no payment needed | Demo only, no free trial [D1] |
| Plans | In rupees with a GST invoice - see plans | Starter, Pro and Enterprise [D1] |
| Broadcasts | Segments, scheduling, drip sequences, click-based retargeting | Broadcasts across multiple numbers, advanced segmentation [D2] |
| Chatbots | No-code flow builder | No-code bot studio [D2] |
| AI | AI assistant on your own OpenAI or Claude key | AI agents trained on your data, chat and call summaries [D2] |
| Click-to-WhatsApp ads | Ad source captured on each chat | CTWA tracking [D2] |
| Security certificates | ISO 27001 | ISO 27001, GDPR, SOC 2 [D2] |
Where DoubleTick is strong
DoubleTick may suit you better if you need:
- Many WhatsApp numbers (500+) in one inbox [D2]
- SLA monitoring and agent productivity dashboards [D2]
- Masking of Aadhaar, PAN and account numbers [D2]
- iOS and Android apps [D2]
Choose SMSGatewayHub if you want a free trial before you buy, need RCS / SMS fallback and Email on the same account, or use WhatsApp Flows, catalog, Shopify / WooCommerce and IndiaMART / TradeIndia leads.
What you get with SMSGatewayHub
Fallback beyond WhatsApp
If a WhatsApp message fails or is not delivered, the same customer can get it by RCS and then SMS - one panel, one unified API, with Email on the same account.
Click tracking per recipient
Every link in a campaign is tracked per person, so you can re-send only to people who clicked - or only to those who did not.
India lead sources
IndiaMART and TradeIndia enquiries, website forms and Zapier leads get an instant WhatsApp reply from your template.
AI on your own key
The AI assistant runs on your own OpenAI or Claude key, so there are no AI credits to buy or run out of.
Commerce and Flows
WhatsApp Flows forms, catalog and carousel templates, payment links, and Shopify / WooCommerce messages including COD confirmation.
Appointments and dynamic media
Booking inside WhatsApp and a personalised image or PDF (ticket, coupon, certificate) per recipient - Advanced plan and up.
Developer friendly
REST API with a Meta Cloud API compatible endpoint, OpenAPI docs, webhooks and SDK code in 7 languages.
Billing in INR
Plans billed in rupees with a GST invoice; Meta message charges passed through. See plans.
How to move from DoubleTick to SMSGatewayHub
Your WhatsApp number, templates and contacts stay yours. Our team helps you through each step.
- Start the 14-day trial - register free and open WhatsApp in your panel.
- Connect your number with Meta Embedded Signup; your approved templates sync automatically.
- Import contacts and opt-ins from Excel / CSV and set up your inbox team, chatbots and automations.
- Switch your API calls - use our REST API or the Meta Cloud API compatible endpoint, then go live.
Frequently asked questions - DoubleTick vs SMSGatewayHub
What is a good DoubleTick alternative?
SMSGatewayHub offers the official WhatsApp Business API with a 14-day free trial, campaigns, team inbox, chatbots, WhatsApp Flows, commerce and an AI assistant on your own key, plus RCS and SMS fallback and Email on the same account.
Does DoubleTick have a free trial?
As of October 2026 DoubleTick's pricing page offers a demo rather than a free trial. SMSGatewayHub offers a 14-day free trial with no payment needed.
Is SMSGatewayHub secure?
SMSGatewayHub is ISO 27001 certified. WhatsApp keys and customer secrets are stored encrypted and every API key can be regenerated at any time.
Can I move my WhatsApp number from DoubleTick?
Yes. Connect your WhatsApp Business Account through Meta Embedded Signup; your approved templates sync automatically.
Try SMSGatewayHub WhatsApp free for 14 days
Connect your number, send templates, use the team inbox, chatbots and AI - then pick a plan. Your data is kept.
No payment needed for the trial. Meta message charges apply as per Meta's rate card.
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Competitor information is taken from their public websites as of October 2026 and may have changed since - please check the provider's own site before deciding. Sources: [D1] https://doubletick.io/pricing; [D2] https://doubletick.io. All product names and trademarks belong to their respective owners; SMSGatewayHub is not affiliated with them.