WhatsApp Business API - India 2026

WhatsApp Business API Providers in India Compared

SMSGatewayHub, WATI, AiSensy, Interakt, Gallabox and DoubleTick side by side - plans, trial, fallback, AI, commerce and integrations, with a source for every fact.

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Side-by-side comparison

From each provider's public website, October 2026. Blank = we did not find it on their public pages; ask the provider.

Feature	SMSGatewayHub	WATI	AiSensy	Interakt	Gallabox	DoubleTick
Plans (public website)	See plans (INR)	Growth $25-$30, Pro $75-$99, Business $249-$299 /mo [W3]	Free; Basic ₹1,500; Pro ₹3,200 /mo [A2]	Growth ₹2,799; Advanced ₹3,799 /mo; Enterprise [I1]	₹2,999 / 6,999 / 16,999 /mo (quarterly) [G1]	Starter, Pro, Enterprise [D1]
Free trial	14 days	7 days [W3]	Free plan [A1]	14 days [I2]		Demo only [D1]
Fallback when WhatsApp fails	RCS, then SMS	SMS [W1]		Campaign fallbacks (Advanced); RCS (Enterprise) [I1]
SMS / RCS / Email on the same account	SMS, RCS, Email			RCS (Enterprise) [I1]
Inbox channels	WhatsApp	WhatsApp, Instagram, TikTok [W1]	WhatsApp [A3]	WhatsApp, Instagram [I1]	WhatsApp, Instagram, web chat [G1]	WhatsApp, 500+ numbers [D2]
No-code chatbot builder	Included (Essentials and up)	Yes [W2]	Add-on ₹2,500/mo [A2]	Yes [I1]	Yes [G1]	Yes [D2]
AI	Your own OpenAI / Claude key	AI credits per plan + bring your own AI [W3] [W4]	AI Agent add-on [A2]	AI Agents add-on [I1]	AI credits per plan [G1]	AI agents [D2]
WhatsApp Flows / forms	Yes	Up to 10 (Business) [W7]	Forms + Webviews [A1]		Yes [G2]
Payments in chat	Razorpay links, UPI page	Razorpay, PayU, KPay, WhatsApp Pay [W7]	UPI, cards, netbanking [A1]	Native WhatsApp Pay [I1]	Razorpay, Stripe links [G2]
Shopify / WooCommerce	Both	Both (Shopify add-on) [W1] [W3]	Both [A4]	Both [I1]	Shopify [G2]
Click-to-WhatsApp ads	Ad source captured	Yes [W1]	Yes + AI Ads Manager [A1]	Yes [I1]	Yes + Conversions API [G1]	CTWA tracking [D2]
Per-recipient click tracking	Yes, with clicked / not-clicked retarget		CTA tracking (Pro) [A4]
IndiaMART / TradeIndia leads	Yes
Appointments	Yes (Advanced)				Yes [G1]
Security certificate	ISO 27001				SOC 2 Type II [G2]	ISO 27001, GDPR, SOC 2 [D2]

Which one fits you?

SMSGatewayHub

WhatsApp that falls back to RCS and SMS, Email and SMS from the same account and API, IndiaMART / TradeIndia leads, AI on your own key, INR billing. More ›

WATI

One inbox for WhatsApp, Instagram and TikTok, a mobile app, a wide AI suite and WhatsApp calling. [W1] [W4] [W6] Compare with SMSGatewayHub ›

AiSensy

A free plan to start, an AI Ads Manager for Meta ads, published per-message prices. [A1] [A2] Compare with SMSGatewayHub ›

Interakt

A built-in sales CRM, native WhatsApp Pay and Instagram automation. [I1] Compare with SMSGatewayHub ›

Gallabox

WhatsApp, Instagram and web chat in one inbox, Conversions API, AI voice agents, SOC 2. [G1] [G2] Compare with SMSGatewayHub ›

DoubleTick

Many numbers (500+) in one inbox, SLA monitoring, data masking. [D2] Compare with SMSGatewayHub ›

What you get with SMSGatewayHub

Fallback beyond WhatsApp

If a WhatsApp message fails or is not delivered, the same customer can get it by RCS and then SMS - one panel, one unified API, with Email on the same account.

Click tracking per recipient

Every link in a campaign is tracked per person, so you can re-send only to people who clicked - or only to those who did not.

India lead sources

IndiaMART and TradeIndia enquiries, website forms and Zapier leads get an instant WhatsApp reply from your template.

AI on your own key

The AI assistant runs on your own OpenAI or Claude key, so there are no AI credits to buy or run out of.

Commerce and Flows

WhatsApp Flows forms, catalog and carousel templates, payment links, and Shopify / WooCommerce messages including COD confirmation.

Appointments and dynamic media

Booking inside WhatsApp and a personalised image or PDF (ticket, coupon, certificate) per recipient - Advanced plan and up.

Developer friendly

REST API with a Meta Cloud API compatible endpoint, OpenAPI docs, webhooks and SDK code in 7 languages.

Billing in INR

Plans billed in rupees with a GST invoice; Meta message charges passed through. See plans.

Frequently asked questions

Which is the best WhatsApp Business API provider in India?

It depends on what you need. SMSGatewayHub suits businesses that want WhatsApp with RCS and SMS fallback and Email on one account and API, billed in INR. WATI and Gallabox are strong on multi-channel inboxes, Interakt on a built-in sales CRM and WhatsApp Pay, AiSensy on a free plan and ads, and DoubleTick on many numbers in one inbox.

Do all WhatsApp API providers charge Meta fees?

Yes. Meta charges per message by category (marketing, utility, authentication). Providers add their own plan fee; some publish their per-message prices on their pricing pages.

Which WhatsApp providers offer SMS or RCS fallback?

As of October 2026, SMSGatewayHub falls back to RCS and then SMS, WATI lists SMS fallback and Interakt lists campaign fallbacks and RCS on higher plans.

How were these providers compared?

We used each provider's public website as of October 2026 and link every fact to its source. Blank cells mean we did not find that item on their public pages, not that it is missing.

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WATI alternative · AiSensy alternative · Interakt alternative · Gallabox alternative · DoubleTick alternative · WhatsApp Business API · WhatsApp pricing · All comparisons

Competitor information is taken from their public websites as of October 2026 and may have changed since - please check the provider's own site before deciding. Sources: [W1] https://www.wati.io/en/blog/discovering-whatsapp-business-api/; [W2] https://www.wati.io/whatsapp-chatbot/; [W3] https://www.wati.io/pricing/; [W4] https://www.wati.io/wati-ai/; [W5] https://www.wati.io/shared-team-Inbox; [W6] https://www.wati.io/en/whatsapp-business-calling/; [W7] https://www.wati.io/en/blog/whatsapp-new-features/; [A1] https://aisensy.com/whatsapp-business-api; [A2] https://aisensy.com/pricing; [A3] https://aisensy.com/features; [A4] https://m.aisensy.com/blog/aisensy-basic-vs-pro-plan-which-ones-best-for-you/; [I1] https://interakt.shop/pricing/; [I2] https://interakt.shop; [G1] https://gallabox.com/pricing; [G2] https://gallabox.com; [D1] https://doubletick.io/pricing; [D2] https://doubletick.io. All product names and trademarks belong to their respective owners; SMSGatewayHub is not affiliated with them.