2-Way Messaging

2-Way Messaging

These are messages sent to interact with your customer to get instant feedback, information or enable customer communities to interact with each other using any mobile phone

Features

  • Supports both incoming and outgoing Transactional messages (dedicated Long-codes or Short-codes are available) using easy to use interface
  • High speed of delivery, low latency
  • Support for Binary/Unicode
  • Supports Long messages, Unicode for special character and regional languages, message prioritization, retry logic, DVT, Message Threading and Message Searcher
  • Detailed reports and analytics
  • Send messages using Identification/User ID

  • 24 hours SMS delivery
  • Secure, Reliable and Scalable Platform
    • Our APIs are cloud-based, always on and instantly scalable to support business growth
    • Our platform handles billions of transactions every month, with mission critical levels of reliability and performance SLAs
    • Our platforms and policies are designed to comply with country-specific telecom regulations with unified interface and Rich set of easy to integrate APIs across SMS, Data, Email, USSD and Voice

Benefits

  • Helps obtain feedback and insights from consumers
    1. Track customer preferences instantly
    2. Get feedback on service, delivery, new products etc.
    3. Get specific responses to your queries from customers
  • Enables user community interactions
  • Enhanced customer service
    1. 24 X 7 Delivery Time
    2. Real Time Delivery
  • Message can be delivered to DND & Non-DND both the numbers

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