Leading RCS Messaging Service Provider in India

Business Messaging /
RCS Messaging

Deliver interactive, verified business messages with rich media, two-way conversations, and 4X higher engagement than SMS. Trusted by 65,000+ enterprises across India.

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98% Delivery Rate

Verified Sender ID

Rich Media Ready

98%Delivery Rate

4XEngagement

35%More Conversions

Key Benefits RCS Messaging Solutions

Everything you need to turn plain texts into interactive, branded conversations.

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98% Delivery Rate with Verified Sender IDs

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Rich Media Support – Images, Videos, Carousels & Interactive Buttons

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Two-Way Business Messaging with Real-Time Analytics

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Works on Android & iPhone (iOS 18+)

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Pricing from ₹0.18 per message depending on quantity

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RCS Verified Business

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98% Delivery

Verified Sender ID

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Rich Media

Images, video & carousels

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Two-Way Chat

Real-time analytics

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Android & iOS

Native app support

The Next Generation Protocol

What is RCS Business Messaging?

Rich Communication Services (RCS) is the next-generation messaging protocol that transforms traditional SMS into an interactive, app-like experience — directly in your customers' native messaging app. Developed by Google in collaboration with GSMA and mobile carriers, RCS enables businesses to send verified, branded messages with rich media, interactive buttons, and real-time engagement tracking.

Unlike SMS, which limits you to 160 characters of plain text, RCS lets you create immersive customer experiences with high-resolution images, product carousels, location sharing, suggested replies, and clickable call-to-action buttons — all without requiring customers to download any additional apps.

Traditional SMS

RCS Message

Verified Business

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Built For India's Mobile-First Market

Why RCS is Revolutionizing Business Communication

India's mobile-first market, with over 750 million smartphone users and a 95% Android market share, creates the perfect environment for RCS adoption. With major carriers like Reliance Jio, Bharti Airtel, and Vodafone-Idea now supporting RCS — and Apple's recent iOS 18 integration — RCS messaging is accessible to virtually every mobile user in India.

The Indian RCS messaging market is projected to generate $544 million in revenue by 2029, with businesses already seeing powerful results across banking, e-commerce, healthcare, and retail.

130%Higher Response Rates

4XBetter Engagement

35%Higher Conversions

Supercharge Engagement with RCS Messaging Features

Verified branding, rich cards, instant replies and smart automation — everything that turns a plain text into a conversation.

Branding & Verified Sender

Strengthen your brand presence with verified sender IDs that increase trust and ensure message authenticity.

Secure Business Messaging

Send verified and encrypted messages to ensure safe, trusted communication between your business and customers.

Quick Replies & CTA Buttons

Encourage instant user responses with customizable quick replies and actionable CTA buttons.

Multi-Card Carousel

Enhance user journeys with interactive chips and carousel cards that offer intuitive navigation and multiple content choices.

File & Document Sharing

Share PDFs, tickets, invoices, and other documents seamlessly within the RCS chat interface.

AI Chatbot Support

Integrate intelligent chatbots to automate responses, handle queries, and enhance customer experience.

RCS vs. SMS: The Next Messaging Upgrade

Same inbox, completely different experience. Here's exactly what changes when you move from plain SMS to RCS.

SMS Service

Plain text, no branding, basic link

Feature	SMS	RCS
Messaging	✓	✓
Branding & Verified Sender	✕	✓
Link Previews	✕	✓
Engagement Metrics	✕	✓
Chips & Carousels	✕	✓
Read Receipts	✕	✓
Quick Replies	✕	✓
2-Way Communication	✕	✓
Rich Media	✕	✓
File Sharing	✕	✓

RCS Service

Rich media, branding, buttons

Key Features of SMSGatewayHub

Next-generation RCS messaging platform for modern enterprises.

Verified Business Sender Identity

Build instant trust with customers through verified sender profiles featuring your business name, logo, and verification badge. Every message displays your brand identity prominently, eliminating spam concerns and increasing customer confidence by up to 40%. Our platform handles complete brand verification with GSMA, ensuring compliance with all regulatory requirements.

Rich Media & Interactivity

Transform your messages into engaging visual experiences. Share high-resolution images up to 1MB, videos up to 10MB, product carousels with multiple items, interactive maps with location pins, and suggested action buttons. Create immersive shopping experiences, send appointment reminders with calendar integration, or deliver order confirmations with real-time tracking links—all within a single message.

Two-Way Conversational Messaging

Enable genuine customer conversations with bi-directional messaging support. Customers can reply directly to your messages, ask questions, request support, or provide feedback—creating seamless communication flows. Integrate with AI-powered chatbots to automate responses for FAQs, order status inquiries, and customer service requests while maintaining the option for human agent escalation

Advanced Analytics & Reporting

Track every aspect of your RCS campaigns with comprehensive real-time analytics. Monitor delivery rates, read receipts, click-through rates, conversion tracking, and customer engagement patterns. Access detailed dashboards showing campaign performance, audience segmentation insights, and ROI calculations. Export data for custom reporting or integrate with your existing business intelligence tools.

Enterprise-Grade API Integration

Seamlessly integrate RCS messaging into your existing technology stack with our robust RESTful API. Support for multiple programming languages including Java, Python, PHP, Node.js, and .NET. Comprehensive documentation, code samples, and sandbox environment for testing. Webhook support for real-time delivery receipts and customer responses. Direct carrier connectivity ensures optimal delivery rates and message quality.

Automatic SMS Fallback

Ensure 100% message delivery with intelligent SMS fallback. When RCS isn't available on the recipient's device, messages automatically convert to SMS format, maintaining communication continuity. Smart content adaptation preserves core message information while adjusting format for SMS constraints. Unified reporting tracks both RCS and SMS delivery in a single dashboard.

Technical Specifications & Compliance

Built to meet enterprise messaging standards with security, scalability, and compliance

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Message Specifications

Text: Up to 3,000 characters per message
Images: JPEG, PNG up to 1MB (1024×768)
Videos: MP4, 3GP up to 10MB (2 min max)
Carousels: Up to 10 cards per message
Buttons: Up to 4 actions (Call, URL, Reply, Share)
Attachments: PDF, VCF up to 100KB

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Security & Compliance

End-to-End Encryption: For sensitive data
TRAI Compliance: Messaging in India
GDPR Ready: For global customers
ISO 27001 Certified: Security practices
DND Management: Scrubbing & automated opt-out

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Supported Carriers & Coverage

Reliance Jio: 400M+ RCS-enabled users
Bharti Airtel: Network-wide RCS support
Vodafone-Idea: All circles supported
BSNL: RCS rollout in progress
International Coverage: Via Google Jibe

Frequently Asked Questions (FAQs)

Everything you need to know about RCS Messaging

RCS enhances SMS with images, videos, buttons, carousels, read receipts, and verified branding, delivering app-like experiences and 4X higher engagement.

Yes. iOS 18 introduced RCS support in September 2024. Unsupported devices automatically fall back to SMS.

RCS pricing ranges from ₹0.18–₹0.40 per message depending on volume, with higher ROI than SMS.

No. RCS works inside the native messaging app on Android. SMS fallback ensures delivery.

Up to 98% RCS delivery with automatic SMS fallback for 100% reach.

E-commerce, banking, healthcare, travel, education, logistics, and government sectors.

Yes. RCS uses encrypted transmission, verified senders, and ISO 27001 security practices.

Yes. RCS enables full two-way conversations, chatbot automation, and live agent support.

Messages automatically fall back to SMS while maintaining delivery continuity.

End-to-end onboarding, GSMA verification, API integration, 24/7 support, and dedicated account managers.

Simply Restart Your SMS Marketing Journey!

Business Messaging /RCS Messaging