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Official WhatsApp Business API · Meta

WhatsApp Business API Provider in India

Sell, support and notify on the app your customers already use. Team inbox, no-code chatbots, AI assist, broadcasts and one API for WhatsApp, SMS, RCS and Email — all in one panel.

No DLT neededNo setup feeLive in 24–48 hoursSince 2009
SG
Your Brand ✓online

Tap a button to try it. This bot runs right here in your browser — build the same one in the Chatbot Canvas.

10,000+ businesses
Official Meta API
ISO 27001 certified
4 channels one API
Since 2009
☎ +91 9160622122

Quick Answer — AI Search Summary

How it works

Live on WhatsApp in three steps

We do the Meta setup with you. You focus on your customers.

Connect your number

Sign up, link your Facebook Business Manager and phone number, and we guide you through Meta verification. Most accounts are live in 24–48 hours.

Get templates approved

Create text, image, video, PDF and carousel templates with buttons. They sync from Meta automatically, and a rejected one can be edited and resubmitted. Draft one in seconds with our free WhatsApp template generator.

Go live

Send campaigns, switch on your chatbot and answer chats as a team — from the panel, your phone or our API.

Everything in one panel

Built for sales, support and marketing teams

Every feature below is live in the SMSGatewayHub WhatsApp panel today.

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Team Inbox

Many agents on one number. Assign chats, add internal notes, quick replies, a typing indicator and a full-screen view.

NEW
🧩

Drag-and-drop Chatbot Canvas

Ask questions, branch on answers, wait, call your API and hand over to an agent. Or describe the bot in one sentence and get a first draft. See chatbot

NEW
✨

AI Assist in the inbox

Suggested replies, chat summary, translate and explain — on your own AI key, so your data and costs stay yours.

NEW
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Inbox app for your phone

Install the agent inbox on Android or iPhone from the browser and get alerts for new chats — no app store needed.

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Broadcast campaigns

Image, video, PDF and carousel templates with buttons. Funnel from sent to read to replied, and the best time to send from your own read rates.

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Automation & webhooks

Trigger messages from your events, receive replies on your webhook and check every call in the webhook log.

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WooCommerce & lead sources

Order updates with tracking and payment links, COD confirmation, and IndiaMART / TradeIndia leads straight to WhatsApp. WooCommerce setup

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One API, four channels

WhatsApp, SMS, RCS and Email on one key, with automatic fallback when a message cannot be delivered. SDKs in 7 languages. SDKs

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Number health monitor

Live daily messaging limit and quality rating for every number, plus a one-click check that tells you why sending fails and how to fix it.

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Simple INR billing

Pay from your wallet or a monthly plan, with GST invoices in the panel. See plans

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14-day free trial

Try the full panel — inbox, chatbot and campaigns — before you choose a plan. Free onboarding included.

COMING SOON
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WhatsApp Calling

Customers call you from the chat and agents answer in the inbox or on your PBX. Learn more

No-code chatbot

Draw your bot. It answers 24×7.

The demo at the top of this page is a small flow like this one. Drag blocks, connect them, and the panel warns you about loose ends before you publish.

  • Questions, buttons and lists — answers saved as variables
  • Conditions, waits and jumps between steps
  • Call your own API for order status, slots or prices
  • Hand over to a human agent in the Team Inbox
Explore the chatbot →
Use cases

Top Use Cases — WhatsApp Business API Provider

Six high-impact messaging workflows — all on one platform with unified billing and a single API integration.

🤖

Customer Support Automation

Build no-code WhatsApp chatbot flows with questions, conditions, delays and API calls to your own system to handle FAQs, order status, and support tickets automatically. The bot answers routine questions 24x7, so your agents can focus on the chats that need a person. Coming soon: customers will be able to call you on WhatsApp too.

Learn more →
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Order & Delivery Updates

Send order confirmation, dispatch, and delivery status as WhatsApp messages with images and buttons — higher engagement than SMS. Connect your WooCommerce store to send a message for every order status, with the order link, payment link and courier tracking link, plus a copy to your own number. See WooCommerce WhatsApp notifications for the setup and COD confirmation.

Learn more →
📅

Appointment Reminders

Rich WhatsApp reminders with confirm/reschedule buttons — 3x better engagement than plain SMS for hospitals and services.

Learn more →
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Marketing Broadcasts

Send approved promotional messages with image, video or PDF headers, carousel cards, and CTA buttons to opted-in customers. Templates sync from Meta automatically, and a rejected template can be edited and resubmitted.

Learn more →
💰

Payment & Collections

Send payment links, EMI reminders, and invoice summaries via WhatsApp — with one-tap payment button integration.

Learn more →
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Education & EdTech

Course enrollment confirmations, live class reminders, assignment alerts, and certificate delivery on WhatsApp.

Learn more →

Explore All Messaging Channels

SMSGatewayHub offers 8 channels on one CPaaS platform. Add more channels without changing your billing or account.

FAQ

Frequently Asked Questions

Everything you need to know before you start. More questions? Visit our full FAQ page or call +91 9160622122 / +91 9907922122 (Mon-Sat, 10:00-19:00).

Register at smsgatewayhub.com, submit your Facebook Business Manager ID and phone number for Meta verification, and get WhatsApp API access within 24–48 hours. SMSGatewayHub handles the full BSP setup at no cost. No DLT registration required for WhatsApp.

WhatsApp Business App is for small businesses — 1 user, manual messaging, 256-contact broadcasts. WhatsApp Business API is for enterprises — unlimited users, automated messaging, CRM integration, chatbots, unlimited broadcasts. The API requires a Business Solution Provider (BSP) like SMSGatewayHub.

WhatsApp is charged per delivered template message, by category (marketing, utility, authentication), as per Meta's rate card; replies inside the 24-hour customer service window are free. There is no SMSGatewayHub setup fee. See current rates on our WhatsApp pricing page.

No. WhatsApp Business API does not require TRAI DLT registration — it operates under Meta's own business verification framework. However, WhatsApp messages must use Meta-approved templates for business-initiated conversations. This is different from bulk SMS which requires full DLT registration.

Yes. WhatsApp is not regulated under TRAI's DND framework. Businesses can message any WhatsApp user who has the app — subject to Meta's opt-out policies. Unlike promotional SMS, WhatsApp can reach DND numbers with proper consent and template usage.

Yes. SMSGatewayHub's unified platform lets you run WhatsApp, Bulk SMS, OTP, RCS, and Voice SMS from one dashboard — unified billing, one API, one account. Most enterprises use SMS as fallback when WhatsApp delivery fails.

A shared team inbox with a full-screen view, a typing indicator so customers see when an agent is replying, a live daily messaging limit and quality monitor for every number, a one-click health check (can your account send, why not and how to fix it), webhook logs, test messages, campaign funnels from sent to replied, and the best time to send based on your own read rates.

Use the official WhatsApp Business API with approved message templates and opted-in contacts. Meta gives every number a daily limit of unique customers (250, 1K, 10K, 100K or unlimited) that rises as your quality rating stays high; the SMSGatewayHub panel shows your current limit and sends large campaigns safely. Full guide.

WhatsApp Calling is coming soon on SMSGatewayHub. Customers will be able to call your business number from the WhatsApp chat, and calls will be answered in the team inbox or on your own PBX. Ask our team to join the early list.

Yes. Connect your WooCommerce store in the SMSGatewayHub panel and choose a WhatsApp template for each order status, including your own custom statuses. Messages can include the order status, an order link, a payment link and the latest courier tracking link, and a copy can go to your own WhatsApp number. When tracking is added later, the customer gets the update automatically.

Yes. The flow builder lets you ask questions, branch on the answer, wait before the next step, call your own API and jump between steps. Customer answers are saved as variables you can use in later messages, and the flow is shown as a diagram.

Ready to start on WhatsApp?

Join 10,000+ Indian businesses. Free onboarding, a 14-day free trial and a team that helps you go live.